Client Profile: Norstella
Norstella is a leading healthcare intelligence and commercial solutions provider, supporting pharmaceutical, biotech, and medical device companies with data-driven insights. Operating in a fast-paced, highly regulated environment, Norstella’s legal team manages complex workloads across commercial contracts and data protection matters, requiring flexible support to meet fluctuating demands.
The Challenge: Fast response to urgent needs
Like many in-house legal teams, Norstella occasionally requires additional capacity to support business initiatives and workload fluctuations. The team sought a partner who could respond rapidly with high-quality candidates who would integrate seamlessly into their organisation.
When we need extra support, it is often urgent — we may have an unexpected project surge or need specialized expertise quickly. In those cases, we really need someone fast, and I think Obelisk has been really good at turning around candidates and quickly providing options to consider.
The Obelisk Solution
Obelisk has provided Norstella with comprehensive legal support through a flexible resourcing model tailored to their evolving needs. The partnership has delivered multiple successful placements across various engagement types, supporting a range of legal matters.
I feel like Obelisk is really good at providing the right kind of person — not just someone technically able to do the role, but someone who is a good cultural fit and will integrate well with the organisation.
Delivery and Quality
From the initial briefing through to onboarding, Obelisk’s process has been consistently efficient and effective. The quality of candidates, combined with transparent pricing and smooth administration, has reduced the burden on Norstella’s internal team whilst delivering exceptional results.
Obelisk is quick to get people up and running. The initial intake conversation about what we are looking for is really good. Candidates tend to be high quality, easy to interview, and the statement of work process for signing and onboarding is smooth.
The success rate has been remarkable, with Norstella noting that they rarely experience poor candidate fit. Obelisk’s pre-filtering process significantly reduces the effort required in candidate selection, whilst the lawyers provided work in a way that integrates seamlessly without creating additional management overhead.
As Vicky explains: “Obelisk people work in a way that does not create more work for others.”
Partnership Beyond Transactions
The relationship has evolved beyond individual placements into a genuine partnership. Obelisk’s broader initiatives, including the returners programme and community events like the London Legal Walk, have strengthened the collaborative relationship between the two organisations.
The initiatives that Obelisk runs, like the returners programme and the London legal walk, really build a broader partnership feeling with us. Obelisk is much more than a supplier – they are a true partner, engaging in meaningful collaboration that extends beyond day-to-day work.
“Our partnership with Obelisk is supportive and reliable; whenever we need additional support, Obelisk is the go-to provider. Working with Obelisk is smooth and efficient — the initial briefing is clear and projects run seamlessly.
Conclusion
Obelisk Support’s collaboration with Norstella demonstrates how flexible legal resourcing can deliver sustained value through speed, quality, and cultural alignment.
Norstella’s feedback reflects the comprehensive value that Obelisk has delivered across speed, quality, cultural fit, and transparent pricing. The partnership represents a trusted relationship built on consistent delivery and genuine collaboration. Norstella’s experience highlights Obelisk’s ability to function as a true partner rather than simply a supplier, supporting in-house legal teams through peak periods whilst maintaining high standards and transparent pricing.
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